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FAQs

We highly recommend against putting our products in the Microwave or the Dishwasher. However, the removable silicone base on both the bowl and spoon are perfectly safe for the top drawer of a dishwasher.

Yes, our Bamboo Plates and Bowls are nontoxic and eco-friendly with food grade varnish and silicone.

Oh no, that’s terrible news!

If you have received a damaged or incorrect item, contact our customer support team at myhardie.info@gmail.com with photos of the damage, or the incorrectly shipped product to support your claim, as well as your order number and we will get back to you as soon as we can.

For best results, our Bowls and Plates have maximum suction on surfaces such as metal, glass, tile, fibreglass and plastic. As you may know however , some highchairs and tables are not perfectly flat so results can vary.

We recommend cleaning suction bases and surfaces of any dirt or soap film before use.

Bamboo is actually a grass and not a tree, technically – which is a little known fact and is one of the world’s fastest growing plants. Bamboo is a highly renewable resource, when properly sourced.

Bamboo’s tolerance and quick growth allows it to be easily farmed and as a result, often raised organically. Many Builders and Homeowners have made the switch because of Bamboo’s durability and cost effectiveness.

My Hardie is Australian owned and our products are manufactured in China, where incidentally, approximately 80% of the world’s bamboo comes from.

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