Shipping costs depend on the items in your order and your delivery address. Available shipping options and charges are shown at checkout before payment.
In-stock orders are generally processed within 1–3 business days. Processing may take longer during sales and peak periods.
For standard delivery within Australia, please allow approximately 7–10 business days after dispatch. Delivery times vary depending on your location, the carrier and the time of year.
Tracking details will be emailed to you once your order has been dispatched.
We pack your order with care, using recyclable or reused packaging wherever possible to help reduce waste.
Available international shipping options and charges are shown at checkout, starting from $50. If no shipping option appears for your address, please contact us so we can check availability and provide a quote.
International delivery times vary depending on the destination. Any applicable import duties or taxes are the customer’s responsibility.
Orders containing pre-order or backorder items will generally be dispatched together once all items are available.
If you would like in-stock items sent separately, please contact us to arrange this. Additional shipping charges apply.
Expected arrival dates are estimates and may change due to supplier or freight delays. Please contact us if you need an update on your order, and refer to our Returns Policy for information about cancellations and returns.
Free pickup is available from our Currumbin store. Select Pick up at checkout to view availability and the collection address.
Please wait until you receive confirmation that your order is ready before coming to collect it, and bring your order confirmation email with you.
Items that need to be ordered in will take longer to become available for collection.