Fees & Timeline

We currently ship within AUSTRALIA from our website.

Currently we use Australia Post Tracked Shipping for all Postage. We are in the process of exploring additional logistics options and will update this field once finalised.

All orders are generally processed within 1 - 3 business days (with the exception of peak season / sale periods).

We ask that you please allow up to 7-10 business days for your order to arrive (in non peak / sale periods) with Regular Post.  This can vary slightly depending on your location and the time of year.  Tracking notifications are automatically emailed upon shipment, to your nominated email address in your online purchase.

We do everything possible to ensure your parcels are shipped safely and trust that our carriers do the same.  We use recyclable boxes and / or reused packaging to deliver your products - as we are a Nontoxic, Eco Friendly business and committed to protecting our environment.  However, we will always make your goods look the best we can!

Pre / Back Orders

Any order containing a Pre-Order or Backorder item will be shipped together once the last item arrives to us.  If you would like your order sent in separate lots then shipping will need to be paid for multiple times.  Although we try our best to give accurate pre-order dates, occasionally these can vary. Please allow an extra 6 weeks from estimated pre-order dates. Once your order is placed it cannot be cancelled unless faulty (please read our returns policy below).

Local Pickup

In your online order, if you opted to collect from one of our upcoming local Gold Coast Markets, please refer to our Social Media pages for market dates.  Typically, we are at Currumbin Community Market on Thursday Mornings and Burleigh Farmers Market on Saturday Mornings.